Resources

Current Residents


  • PAY RENT

  • MAINTENANCE REQUEST

  • RESIDENT REFERRAL

    A resident in one of our apartment communities may refer a friend or family member to apply at their respective apartment community. The referred applicant must meet the leasing criteria and submit an application at www.rdecapitalgroup.com (Please see application process)


    The referring resident will receive a 50% of one month’s rent credit after the referred tenant has completed and paid rent on time for three consecutive months.

  • PEST CONTROL

    RESIDENTIAL

    Tenants are responsible for exterminating after the first week of occupancy. (except for wood destroying insects). If you have problems with pest during your first week of occupancy, place a service request online. Otherwise we will be happy to recommend treatment procedures or services to assist you.

    Firewood should be stacked away from the house and fence.

    Fire ant control is responsibility of the resident.

    Professional exterminating services are available at reasonable rates.


    APARTMENT COMMUNITIES (3 units or more)

    LANDLORD will provide mandatory quarterly pest control treatment to all multifamily communities of 3 units or more. The landlord will charge a nominal fee of $5.00 a month per unit to each tenant. Treatment is non-toxic. Animals allowed in the unit must be kenneled.

  • SMOKE DETECTORS

    Residents are responsible for changing batteries and making sure smoke detectors work. If you changed the battery and the smoke detector still does not work, or if your smoke detector is electric and does not work, place a service request at the resident portal.

    Landlord is responsible for the replacement of non-working smoke detector.

  • RESIDENT PROHIBITIONS

    If tenant installs any fixtures on Property, authorized or unauthorized, such as additional smoke alarms, additional carbon monoxide detectors, locks, alarm systems, cables, satellite dishes, or other fixtures, such fixtures will become the property of the Landlord. Except as otherwise permitted by law, the lease, or in writing by Landlord, Tenant may not:

    Remove any part of the Property or any of Landlords personal property from the Property.

    Remove, change, add or rekey any lock.

    Make holes in the woodwork, floors, or walls, except that a reasonable number of small nails may be used to hang pictures in sheetrock and grooves in paneling.

    Permit any water furniture in the property.

    Install additional phone or video cables, outlets, antennas, satellite receivers, alarm systems.

    Alter replace or remove flooring material, paint or wallpaper.

    Install, change or remove any fixture, appliances, or non-real estate property item.

    Keep or permit any hazardous material on the Property such as flammable or explosive materials.

    Keep or permit any material or item which causes any liability or fire and extended insurance coverage to be suspended or canceled or any premiums to be increase.

    Dispose of any environmentally detrimental substance (for example motor oil or radiator fluid on the property.

    Cause or allow any lien to be filed against any portion of the property, or,

    Disconnect or intentionally damage any carbon monoxide detector, or otherwise violate any local ordinance requiring a carbon monoxide detector on Property.

  • RESIDENT GENERAL RESPONSIBILITIES

    Keep the property clean and sanitary.

    Promptly dispose of all garbage in appropriate receptacles.

    Supply and change heating and air conditioning filters at least once a month.

    Supply and replace all light bulbs, fluorescent tubes, batteries for smoke detectors, carbon monoxide detectors, garage door openers, ceiling fan remotes, and other devices of the same type and quality that are in the property on the commencement date.

    Maintain appropriate levels of necessary chemicals or matter in any water softener.

    Act to promptly eliminate any dangerous condition on the property.

    Take all necessary precautions to prevent broken water pipes due to freezing or other causes.

    Replace any lost or misplaced keys.

    Pay any periodic, preventative or additional extermination costs desired by tenant, including treatment for bed bugs, unless otherwise required by law.

    Remove any standing water.

    Know the location and operation of the main water cut off valve and all electric breakers and how to switch the valve or breakers at an appropriate time to mitigate any potential damage.

    Promptly notify landlord, in writing of all needed repairs.

    PLEASE ALWAYS REFER TO YOUR LEASE FOR RESIDENT GENERAL RESPONSIBILITIES.

  • MOVING OUT

    The security deposit held in trust with the landlord is returned as per the lease agreement guidelines, 30 days from lease expiration or if after expiration, date of surrender of keys. Resident may not abandon the Property.

    Resident must leave the rental unit in the same condition it was at the time of move-in, except for wear and tear. Please review your lease agreement for move-out details.

    While resident occupies the property, a lockbox will be placed on the front door and a marketing sign will be placed on the front yard of the property 30 days prior to move out. A key will be in the lockbox to provide access to Licensed Realtors for showings between 10:00 AM to 4:00 PM. Please refer to your lease to withdraw authorization to access.

    Residents receive at least one hour prior notice of a showing. The showing may take place 7 days a week to maximize the opportunity of leasing the unit.

    On or within 7 days after the move-out date, RDE staff will walk through the property. The days beyond your lease expiration date will be charged per day, based on the lease agreement.

  • LEASE RENEWAL

    A lease automatically renews on a month to month basis unless the Landlord or the tenant provides the other party a written notice terminating the lease. A resident must provide at least 60- day advance notice of their intent to VACATE. The resident will prepare for the move-out process according to the lease agreement.

    There will be no rent increases throughout the primary term. Landlord may increase the rent that will be paid during any month-to-month renewal period by providing at least 30 day written notice to the tenant.

  • APARTMENT TRANSFER POLICY

    A tenant may request and be approved to transfer from one unit into another unit, if the tenant meets the leasing criteria qualifications.

    Tenant must provide a 60 day notice to transfer if the lease is not expiring.

    A $500 (five hundred transfer fee will immediately apply) and must be paid to the landlord within 10 (ten days of the request).

    Tenant account at the current unit must be at zero balance.

    Tenant must have no lease violations.

Share by: